First we send you an order confirmation email so you can confirm that all your details are correct. As soon as the shoes are dispatched we send a second email with delivery information and tracking number, so you can easily see when they will be delivered. 

• 14 days return policy - you have 2 weeks to decide.
• We deliver Monday to Friday, you can expect

 - 1 to 3 working days in the Republic of Ireland,

- 7 working days and up, on orders going to the UK (depending on customs) 

- 3 to 7 working days to the EU

- 7 working days and up to the rest of the world

• Please keep in mind due to Covit restrictions, postage has been affected all over the world, we, however, do our very best to get your shoes to you in a timely manner.

• We offer FREE DELIVERY on all gift vouchers
• We offer FREE DELIVERY on purchases over €50.00 in the Republic of Ireland, Northern Ireland
• We offer FREE DELIVERY on purchases over €50.00 in Northern Ireland
• We offer FREE DELIVERY on purchases over €80.00 in the United Kingdom
• Postage to the EU is €8.00 on all purchases
• Postage to the US is €15.00 on all purchases
• Postage to Austraila is €15.00 on all purchases

However,

Please note there is a delivery charge on all orders under €50.00 in Ireland & under €80 in the U.K. 

Delivery cost for orders less than a total value of €50.00 are as follows €6.00 to Ireland, €7.00 to Northern Ireland, €8 to the United Kingdom 

 

SALES

There is no free shipping on sales.

Yes, we absolutely can. Once you’ve filled out your billing address details in the checkout you’ll then be able to add an alternative delivery address. You just have to make sure you do this yourself before submitting your order; we can’t change this information once the processing has begun, unfortunately.

If you’ve received the wrong item, please let us know within 48 hours. You’ll then need to return the wrong item, letting us know if you’d like the correct item sent to you or if you’d like to receive a refund using your returns paperwork. As soon as we receive this we’ll get the correct item sent out or your refund actioned.

At Sweet Feet we strive to make that all our customers receive the highest standard of service throughout their shopping experience and work hard to ensure that all orders are processed and delivered to you as soon as possible. If you’re unhappy with the level of service you have received, please contact us to let us know to see how we can help.We appreciate your feedback and will pass it on to the relevant courier company.