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What happens when I send my order?

First we send you an order confirmation email so you can confirm that all your details are correct. As soon as the shoes are dispatched we send a second email with delivery information and tracking number, so you can easily see when they will be delivered. 
  • Where it suits you - we can deliver to your house or your office, wherever is easiest for you.
  • 14 days return policy - you have 2 weeks to decide.
  • We deliver Monday to Friday, you can expect 1 to 3 working days in the Republic of Ireland, 3 working days on orders going to the UK and 3 to 4 working days to the EU.

What are the delivery costs and details?

  • We offer FREE DELIVERY  on all gift vouchers
  • We offer FREE DELIVERY on purchases over €50.00 in the Republic of Ireland, Northern Ireland & over €79.00 in the United Kingdom and the EU.

However,

Please note there is a delivery charge on all orders under €50.00 in Ireland & under €79 in the U.K. and the EU. 

Delivery cost for orders less than a total value of €50.00 are as follows €6.00 to Ireland, €7.00 to Northern Ireland, €7.90 to the United Kingdom and €8 to the EU.

Can you deliver to a different address than my billing address?

Yes, we absolutely can. Once you’ve filled out your billing address details in the checkout you’ll then be able to add an alternative delivery address. You just have to make sure you do this yourself before submitting your order; we can’t change this information once the processing has begun, unfortunately.

If I receive the wrong item what can I do?

If you’ve received the wrong item, please let us know within 48 hours. You’ll then need to return the wrong item, letting us know if you’d like the correct item sent to you or if you’d like to receive a refund using your returns paperwork. As soon as we receive this we’ll get the correct item sent out or your refund actioned.

At Sweet Feet we strive to make that all our customers receive the highest standard of service throughout their shopping experience and work hard to ensure that all orders are processed and delivered to you as soon as possible. If you’re unhappy with the level of service you have received, please contact us to let us know to see how we can help.We appreciate your feedback and will pass it on to the relevant courier company.
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Customer service

The service is available from Mon to Sat, 09:30 am to 05:30 pm | Sun 01:00 to 5:00pm (GMT +1). We will reply as soon as possible.

boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
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  • boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
  • boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
  • boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
  • boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
  • boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
  • boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
  • boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
  • boys boots, kids wellies, baby booties, childrens wellies, baby shoes, girls shoes, boys shoes, toddlers shoes, kids trainers, boys trainers Free Shipping Ireland | Sweet Feet
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Free Shipping

We offer FREE DELIVERY on purchases over €50.00 in the Republic of Ireland, Northern Ireland & over €79.00 in the United Kingdom.

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